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Booking Confirmation Number: This 6-character alphanumeric code is essential.
Passenger Names: Full names as they appear on the reservation.
Original Flight Details: Dates, times, and flight numbers.
New Desired Travel Dates: Have your new preferred dates and times in mind.
SkyMiles Number: If you're a member, have your number handy.
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Fare Difference: The potential cost (or credit) between your original ticket and the new one.
Change Fees: While Delta has eliminated change fees for most U.S. domestic and international tickets, Basic Economy fares may be an exception. The agent will confirm this.
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Call at the Right Time: To avoid the longest queues, try calling during off-peak hours. This often means early in the morning (e.g., 6 a.m. - 8 a.m. ET) or late at night (after 10 p.m. ET). Mid-week (Tuesday-Wednesday) is also typically less busy than Mondays or Fridays.
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